ON THIS PAGE . CROYDON COUNCIL FOUND GUILTY BY THE LOCAL GOV’ OMBUDSMAN . . So have I got a complaint against The LGO? . . . You bet I do.
THE TOTALLY UNAUTHORISED SITE THAT TELLS YOU THE TRUTH ABOUT THE CORRUPT REGIME @ THE LONDON BOROUGH OF CROYDON. . . . WWW.CROYDONCOUNCIL.INFO
THE Croydon Council information site.
THE Croydon Council information site.
From the corrupt and ignorant to the ridiculous http://www.derbygripe.co.uk/mad4.htm
London MET Police give whole new meaning to . . . “Getting a Brazilian”
The Ombudsman did not find in favour of my complaint at all . . . He found in favour of another complaint that transpired while investigating my complaint. . . he found in favour of a complaint he wanted to look at and not the ones that I asked him to. . . . he found in favour of a complaint . . . that he found it difficult to avoid . . . . the fact that London Borough of Croydon had ignored him for seven months after asking them to investigate my complaint. . . . he found that by refusing/failing to do an internal investigation into my complaint (as they are required to do within 5 weeks) for more than 7 months LBC were at fault . . . Croydon Council’s behaviour was so blatant and obtuse that it is difficult to see how Jerry White LGO could have found otherwise.
BUT most of all he found in favour of a very non controversial issue that needed absolutely no investigation whatsoever . . . Croydon Council promised to investigate my complaints (in 5 weeks it says in their book) but in fact ignored the matter for 7 months. . . . The ombudsman rightly found that this was MALADMINISTRATION . . . well what else could it be? . . . . that is the definition of the word. . . It didn’t need an investigation to tell you that. . . . . Croydon Council asked to investigate . . they didn’t . . . Ipso facto . . maladministration.
That explains my discontent, but why do I have a case against him? . . . . . let’s explore that shall we?
By the LGO’s own admissions at the Parliamentary Sub Committee March 2005
Mr Redmond: We recognise that there is much more work to be done in raising awareness. A survey that we recently had undertaken for us showed that only about 45 or 46% of the population are fully aware of what we can and cannot do. There is much to be done in that regard
Its a lot less than that Mr Redmond . . . Trust me . . . That would be the figure that know you exist . . . and what’s wrong with that? . . . . . The only time you need to know about The LGO is when something untoward happens to you and there is plenty of advise in the public domain to find you.
The real problem is not finding the three of you Jerry. . . it’s having the knowledge of the truth about you. When I first complained and I think anyone even glancing at my web sites for 5 mins will see that I’m not the retiring type and am very capable of getting to the right people to complain. . . . The real problem is that I sincerely believed that by reporting so MANY obvious deficiencies . . . and you foundSOME too . . . about Croydon Council, that something would now be done, and that you and your staff had my interests at heart. . . It wasn’t until you started dragging things out . . Giving the Council more and more time to look into matters that should only take a day or two. . . .(ANDREW PELLING got a response within a week) And when I started researching you on the inter net and asking around . . . discovered LGOWatch . . . planningsanity site of course . . . that everything started to fall into place.
You are just as bad as them . . . actually your worse because as LGOWAtch points out the extra disappointment you cause to people who believe, as I did, that you would look into their/my case fairly and without bias is IMMEASURABLE. . . you cannot deny this bias . . . The figures speak loud and clearly for themselves . . . I could not believe for days when I discovered that less than 2% of people who you agree to act for . . who have passed your stringent criteria already and therefore are not trivial complainants . . . are blessed with the favour of your decision of maladministration.
It is also true that few people even after reading your leaflets, know what your remits are . . . BUT WHAT IS THE POINT OF KNOWING THEM IF YOU DO NOT STICK TO THEM YOURSELF. BY PICKING AND CHOOSING THOSE YOU WILL INVESTIGATE . . .AND THAT IS THE SUBSTANCE OF MY COMPLAINT AGAINST YOU.
The Ombudsman’s remit as I understand it . . and I’ll only refer to my own case . . . . Is that he cannot reverse a decision of the Council has made in the matter of passing a planning application. . . . . only the circumstances of it to see if that decision was fairly and justly made.
From page 4 of your own Literature . . I can tick every single box on that page . . yet you have ignored every one of them.
You have ignored your own remits . . presumably for your own ‘ political’ devices.
4 What do we look for?
The law says the Ombudsman must look for‘maladministration’ that causes personal ‘injustice’.
This means there has been a fault in the way the council has or has not done something, and it has created difficulties for you personally. But we cannot question whether a council’s decision or action is right or wrong simply because you disagree with it.
For example, it might be maladministration if a council:
• made a mistake; . . . . . . That is beyond any doubt and is not even contentious but you ignored that in your findings.
• took too long to do something; . . . That you did find in my favour but only on one matter . . NOT the one I originally complained about which STILL has not been answered . .though I have a promise now . . . no thanks to you that this might change.
• did not follow its own rules or the law; . . That is beyond doubt . . but you did not investigate that either or if you did? You did not make your findings known in the matter of the illegality of the FLUE.
• broke its promises; . . . Croydon Council broke promise after promise to investigate and then just ignored the matter as you well know.
• treated you unfairly; . . Croydon Council have treated us grossly unfairly as you know . . but you decided not investigate that either. . . It is grossly unfair to give planning consent to a neighbour to erect a structure on your property. . . . And worse to ignore the matter when reported because it suited the council to do so. Falsifying phone records to suit a situation is GROSSLY unfair but you ignored that too.
• gave you wrong information; or . . . Not giving information that is required in law is the same as giving wrong information.
• did not make a decision in the right way – that is, if it: . . Lying on the pre planning report cannot mean that a decision was arrived at fairly but you decided not to include that in your decision.
• did not follow the right procedures when making the decision; . . . . Croydon Council did NOT inform us of the planning application and their own replies prove that . . but you decided not to include that.
• did not consider all the relevant information; or
• wrongly considered irrelevant information. . . Croydon Council gave planning permission to a shop that did not have a doorway or a fire exit . . except over our property . . Admitted, they were lied to by the applicant . . but because they had not informed us as they are required to do, they did not realise and were the victim . . which means we were the victims of that same lie. . . but WORSE when Croydon Council were informed of it they just left us to fight it out (literally) ourselves as if it had nothing to do with their erroneous decision . . . Yet you do not consider this in your findings.
You might have been caused injustice by the council’s maladministration if, for example, you:
• did not get a service or benefit you were entitled
to or there was a delay before you got it; . . . We did not and that is so obvious on many counts but you only considered the least contentious, and the one that needed no investigation whatsoever.
• suffered financial loss; or . . . We have suffered enormous financial loss . . . quite apart from our property being blighted by as much as HALF its value by the planning decision itself . . It is still blighted by the ignorance and stubbornness of the Planning Control Officers as I have clearly set out elsewhere . . Until LBC can properly refute this with proper reasoned argument this must be considered to be the case . . I am STILL waiting for that. And quite apart from that we had our tenants driven away by the obnoxious people downstairs and have never managed to recover. We have not been able to let the property properly, because of the trouble over the doorway and then because of the noxious flue outside the window . . . . Yet you award us £350 as some sort of compensation . . . .it is an insult to anyone's intelligence . . . (yes I did take the money but value the apologies such as they were, far greater.)
And even apart from all that . . . as I have pointed out elsewhere that £350 did not cover 1/3 of my solicitors bill (which you were aware of when you made that award) to get that flue removed from my property. . . . .
YOU DIDN’T GET THAT FLUE DOWN . . . NOT IN THE 9 MONTHS FROM WHEN I REPORTED IT TO YOU . I DID . . . WITH MY SOLICITOR.
And even apart from all that . . . as I have pointed out elsewhere that £350 did not cover 1/3 of my solicitors bill (which you were aware of when you made that award) to get that flue removed from my property. . . . .
YOU DIDN’T GET THAT FLUE DOWN . . . NOT IN THE 9 MONTHS FROM WHEN I REPORTED IT TO YOU . I DID . . . WITH MY SOLICITOR.
• were put to a lot of avoidable expense, (SEE ABOVE) trouble or inconvenience, (SEE ABOVE) or suffered avoidable uncertainty or stress.(SEE ABOVE)
However, we might not investigate your complaint if we consider that the injustice is only slight, or if the council has already taken, or is willing to take, satisfactory action to resolve it.
The Council did nothing of it’s own volition as you are well, aware. .they even had to be reminded to apologise.
The Council did nothing of it’s own volition as you are well, aware. .they even had to be reminded to apologise.
As I said I don’t suppose for a moment you are going to alter you godlike stance and I refer you here to http://theyworkforyou.com/wrans/?id=2004-12-13.203636.h&s=%22Local+Government+Ombudsman%22
Trevor Nunn’s excellent comments on ‘theyworkforyou’ with my own reply . . .
Trevor Nunn
Posted on 1 Nov 2005 11:57 pm (Report this comment)
Posted on 1 Nov 2005 11:57 pm (Report this comment)
Can anyone think of another organisation where you have to complain to the person you are complaining about. I did what Nick Raynsford MPsaid and the Ombudsman refused to uphold my complaint about themselves. Why should I pursue an action in court, the Ombudsman is supposed to be an alternative to court. Other Ombudsmen have external complaints procedures so why not the Local Government Ombudsman?
Colin Cole
Posted on 6 Nov 2005 3:41 pm
Colin Cole
Posted on 6 Nov 2005 3:41 pm
Didn't The Queen of Hearts have a similar system going . . in Alice in Wonderland . . . if you go to the bottom of my own web page http://www.croydoncouncil.info/page29.html . See the appalling case of Maurice and Audrey Balchin. They had to fight for 20 years . . . The Ombudsman, both of em . . . TWICE found in the favour of their respective charges . . but it took The High Court to find them wrong for the THIRD time before they would ALL accept liability . . . and you seriously expected them to uphold your complaint? . . . OF THEIR OWN FREE WILL? you'd have more chance going down that rabbit hole Trev. . . . Colin
. . . . . . . . which says it all doesn’t it Jerry?
Yours Colin Cole
To Jerry White Local Government Ombudsman.
I am sure you will realise from the structure of this letter that it is formed just as much for publication as it is addressed to you. The reason being of course that I do not expect a proper response, but expect you to act in the manner that you cheerfully announce to The Parliamentary Sub Committee March 2005 . . “You are in fact answerable to no one.” . . So please excuse that part that formulates in the third person.
It would appear from the statistics that I should start doing The Lottery. As far I can tell I am the only one who has managed to persuade The Ombudsman to find a case of Maladministration against Croydon Council in the last two years. . . maybe much longer (if that is not correct could someone from LBC/LGO tell me otherwise) . . . Either way, of the thousands of complaints they receive every year I am in a very small minority indeed. . . . .And am I pleased about it? . . . . not blooming likely I’m not. . . . so how can that be?
http://www.planningsanity.co.uk/forums/legal/ombudsman.htm
But in terms of the ability of the Ombudsman to affect decisions already made then that is limited to criticism of the processes, and not the outcome, as there is no power to reverse a planning decision, even if it is manifestly wrong, and contrary to law. Generally Planning Sanity has little confidence in the Ombudsman to investigate matters to the satisfaction of the majority of complainants,
Very informative site . not given to ranting . . a depressing insight into facts of planning decisions.
But in terms of the ability of the Ombudsman to affect decisions already made then that is limited to criticism of the processes, and not the outcome, as there is no power to reverse a planning decision, even if it is manifestly wrong, and contrary to law. Generally Planning Sanity has little confidence in the Ombudsman to investigate matters to the satisfaction of the majority of complainants,
Very informative site . not given to ranting . . a depressing insight into facts of planning decisions.
THIS LETTER SHOULD REALLY BE READ IN CONJUNCTION WITH MY PREVIOUS LETTER TO BRIAN MILES ASSISTANT OMBUDSMAN . . here
But after considerable complaint by myself, Derek Conway MP, Geraint Davis MP, Andrew Pelling (now)MP we find out that
“recent inspection showed that there was still a nuisance and that the ducting is still extended beyond her property and thus is still unauthorised”
( “not in any way that approved” LBC Dec 2004)
“recent inspection showed that there was still a nuisance and that the ducting is still extended beyond her property and thus is still unauthorised”
( “not in any way that approved” LBC Dec 2004)
From LBC report to The Ombudsman describing the planning implementation.
“the case officer visited the property, engaged the advice of the Specialist Pollution Team where necessary wrote a report and came to a recommendation consistent with due regard to the issues”
(Approved LBC Dec 2003)
“the case officer visited the property, engaged the advice of the Specialist Pollution Team where necessary wrote a report and came to a recommendation consistent with due regard to the issues”
(Approved LBC Dec 2003)
WHY DIDN’T YOU LOOK INTO THIS Mr LGO JERRY WHITE? . . . WAS IT A WHITE - WASH?
Until The Ombudsman Jerry White -wash . . or the Croydon Constabulary . . or Croydon Planning (see their latest attempt . . at least it is an attempt) . . or the proprietor of the shop . . or the obnoxious ex freeholder S J Patel who got the permission . . or the new freeholders Fineland Properties Ltd . . or their solicitors Ingram Winter Green Islington . . or The Labour councilors / councillors of Croydon Council . .
can reconcile these two conflicting statements to my satisfaction . . . I am going to accuse the whole bloody lot of them of knowing what went on . . or being in a position to know if they wished . . and corruptly covering that up for their own purposes.
can reconcile these two conflicting statements to my satisfaction . . . I am going to accuse the whole bloody lot of them of knowing what went on . . or being in a position to know if they wished . . and corruptly covering that up for their own purposes.
It’s official . Croydon Council NOT responsible for Planning Control.
Aiden McManus Divisional Development Services & Management Sysytems says “Croydon Council was not responsible for the initial incorrect installation . . . “ . . . Click here.
Aiden McManus Divisional Development Services & Management Sysytems says “Croydon Council was not responsible for the initial incorrect installation . . . “ . . . Click here.
Received a reply from Jerry White today 30th November 2005 . . My own reply follows.
Mr Cole
Jerry White
Local Government Ombudsman
The Oaks No 2 Westwood Way
Westwood Business Park
Coventry CV4 8JB
Local Government Ombudsman
The Oaks No 2 Westwood Way
Westwood Business Park
Coventry CV4 8JB
Dear My White. . . . . . . re case no 04/B/12509
Thank you for your oh so carefully worded letter of the 29th November.
I notice that you carefully only refer to the comparison with the East Lindsey complaint and not to any of my complaints against your findings.
I notice that you carefully only refer to the comparison with the East Lindsey complaint and not to any of my complaints against your findings.
You say that “the cases are not comparable” . . namely because it is “the judgment of the (Croydon) Council building control officer that air bricks are not needed.”
My argument is that this officer is from the same “building control office” that must have taken bribes to knowingly sign off and accept a flue that was in fact “not in any way that approved” on true inspection. All of which you ignored then and now.
The same planning department that lied to the planning committee about there being “no other A3 outlets in the parade of shops” Which you ignored then and now.
The same planning department that falsified phone records to make it appear I had contacted them despite the fact that the letters hadn’t even been written by then. Which you ignored then and now.
These officers are NOT qualified to give such technical judgments otherwise they would be able to enter into proper technical discussion on the matter. More to the point they do not carry indemnity insurance so their opinion is worth less than one of your judgments. Which leads nicely onto:-
ALL of the above you knew about when you made your judgments. And is typically the reason for the deluge of ridicule and disdain you and your corrupt institution suffer on the internet and elsewhere quite apart from that I heap on you myself. And why my sites place you firmly at the top of any search on your name right now.
YOU KNOW EXACTLY WHAT WENT ON DON’T YOU MR JERRY WHITE?
All of which you ignored then and now, for your own purposes. As I infer in my last letter the only surprise in receiving your letter is that I received it at all . . to expect you to act properly reasonably and HONESTLY is far more than I could have expected. . . until you address those matters you will stay right at the top until you AND your institution are got rid of. As will Croydon Council who despite promises from David Wechsler CEO of answers to my questions. Have as usual clamed up on the matter.
All of which you ignored then and now, for your own purposes. As I infer in my last letter the only surprise in receiving your letter is that I received it at all . . to expect you to act properly reasonably and HONESTLY is far more than I could have expected. . . until you address those matters you will stay right at the top until you AND your institution are got rid of. As will Croydon Council who despite promises from David Wechsler CEO of answers to my questions. Have as usual clamed up on the matter.
I have made a PROPER complaint against your findings. A small part of which is the lack of TECHNICAL reply from Croydon Council. . . the very least I could expect of them
Yours Colin Clifford Cole
Yours Colin Clifford Cole
Colin Blasts IWG (Ingram Winter Green off the WEB) Their own site was bottom of page three the last time felt like going that far down the list to look for them.
Croydon Ratepayers against Croydon Council
http://www.cracc.co.uk
http://www.cracc.co.uk
VOTE Colin Cole / Ken Frost Croydon Ratepayers against Croydon Council
http://www.cracc.co.uk in MAY.
Help us get rid of The Labour Control in Croydon Council.
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Colin’s NEW sites
Barnett Ross Auctioneers. We laugh at money laundering forms.
www.barnett-